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Frequently Asked Questions |
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How to open your own Store at Wedbids
Fully featured store is available for user's to use.
Benefits:
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Custom store categories
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Sale terms and policies
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Store templates
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Store logo
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Store Meta tags
Enabling Stores
Enabling stores is simple and instant.
User's have a choice of 6 levels of store:
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Free store
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Basic store
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Silver Store
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Bronze Store
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Gold Store
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Platinum Store
See site fees - Store Account Types for more information.
Store Set up
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To set-up a store, ensure the Enable store check box is checked (Subscription Setup - My stores in Members Area)
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Select the type of store you wish to operate.
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Click Proceed to activate the store and confirm your choice.
Your store is now ready to use.
You can add further information to it using Main Settings, Store Pages and Custom Categories section.
Main Settings
Allows you to customize your store and provide information about the kind of items you offer for sale.
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Store Description - the kind of items you sell, your trading history, your business etc.
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Store Meta Tags - You can add relevant keywords for your store here. These are words that people might search for if they were looking for the kind of item you sell.
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Store Logo - You can add your store logo. Upload using the Browse and upload buttons.
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Store Design - Choose from a number of store designs, to help make your store more distinctive.
Store Pages
This section allows you to provide additional information about your store.
All these sections can be updated at any point.
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Store Specials - Details of any special offer you are running.
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Shipping information - Full details of any shipping policies, return policies and packaging information.
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Company Policies - Details of your company policies.
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About this store - Additional information about your store.
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Number of store Featured Items - Specify how many of you stores items to highlight as 'feature" items at top of store page.
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Number ending soon - All items listed for a fixed length of time. You can specify how many 'ending soon' items you would like highlighted in store home page.
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Number of Recently Listed items - Specify "Recently-listed" items you want highlighted in stores home page.
Custom Categories
Items are placed in a category of your choice when listed in an auction or a store item.
Within your store you can choose which categories are available and create your own custom pages.
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Custom categories can only be used for store-only listings so if you want to list your item in the general auction listing as well as in your store, you may prefer to use the standard categories available.
Favorite Stores
Selecting a store as a favorite allows you to quick and easy access to it directly from your member's area without having to search for it.
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To access a complete list of stores or search the store directory, click on the stores link in the navigation bar.
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At the top of each stores home page, there is an ADD to favorites link. Click this to add the store to your favorite stores.
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To see a list of all your favorite stores, go to Members Area.
Thank you From the Wedbids Team
info@wedbids.com.au
Item Watch Feature
The item watch features lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the Watch this item link on any auction page. Buy Out Feature
If the option is available you can use Buy Out to purchase the item immediately without having to place a bid. Some sellers offer such an option which can be used at any time until a bid has been placed over any applicable reserve price.
The Buy Out option will appear on the item details page, you will be asked to confirm your intention to buy out the item before the sale is concluded. Buy outs cannot be retracted.
The buyer has a set amount of time to make payment using one of the payment gateways offered by the seller in order for the sale to be completed. If the payment isnt made, the sale will be cancelled.
The sale is also considered as completed if the seller marks it as "paid" from the "Sold Items" page.
What is a generated pin?
The automatically generated and random pin makes sure the registration page is being filled in by a live person not a third party. Wedbids adds these features to keep our site safe. How to Start Selling
To list your items and simply click on the Sell link found on the header navigational bar. The listing process is split up into several main sections,
Notably:
- Category selection
- Item Details
- Auction Settings
- Shipping and Payment
- Listing preview
- Listing confirmation
The listing process is developed in such a way that you are guided through every step seamlessly.
The first part of the process is to choose the category you wish to list your item in, this can be revised at any time by using the Previous Step navigation button.
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Step two enables you to enter your item title and description, a full WYSIWYG editor is in place to enable you to use HTML descriptions.
If you have a voucher code to redeem this can be entered just below the description field.
Moving on to step three, this is the biggest stage of the listing process. On this step you can set the following:-
Auction type
*Standard Auction
This is a single quantity auction
*Dutch Auction
Dutch auction enables you to list a multiple quantity auction, for example if you have 100 pens to sell you can list all of these together in a single lot. Bidders will be able to select how many they wish to bid for.
Currency
You can select your preferred auction currency using the drop down menu available
Quantity
This field is only active if listing a Dutch auction, please see above for an explanation of this listing type
Auction Starts At
This requires you to enter the minimum bid you are willing to accept, you can also set a reserve price to ensure you do not sell the item for this amount. Please see below for more information on this.
Reserve Price
Enabling a reserve price effectively means you will not sell the item for less than the amount set, for example you can set the start price at 5.00 but only accept winning bids over 50.00, and should a bid be placed for 49.99 the item will close without a winner.
Buy out
Buy out allows you to set an amount you are willing to sell the item for straight out. For example you can set the start price to 10.00 but offer interested parties the option to buy the item immediately for 100.00.
You can also list buy out only auctions, these auctions remove all bidding options meaning the listing can only be purchased for a set amount. To set a buy out only auction you need to set the buy out value to be exactly equal with the start bid.
Offer-Range
You can set a price bracket in which you are willing to listing to offer, for example if you set the price brackets from 15.00 to 100.00 interested parties will be able to offer you an amount within these brackets, you can opt whether to accept or decline these offers at any time via the members area.
Bid increment
This option can be used to set your own custom bid increment if preferred.
Item featuring
The following options are available to you (fees may apply), these will highlight your item on site to ensure they reach more visitors:-
- Home page featured
- Category featured
- Bold text
- Highlighted background
Set start/end time
You can either opt to list your item right away and set a defined number of days for it to be live for or you also have the option to define your own custom start/end time.
Private Auction
Private auction will hide the bidders identity on the item details page
Image upload
To accompany your item you can either upload images from your local computer or enter the URL of an image(s) hosted elsewhere
Media upload
In addition to image you can also upload media files, please note only .avi/.mpeg/.mov are supported.
Auto Re-List
For convenience you can opt to have your items automatically re-listed for you, options are available to allow you to select whether the item should be re-listed if sold and how many re-list attempts should be made.
On the next step you can set your shipping and payment preferences including your shipping rates and available methods of delivery.
Proceeding on, you can then review the listing and make changes if required, please note you can still edit your listing once live via the members area.
The final step provides you with listing confirmation. Placing Your Bid
Placing a bid on an item you are interested in could not be easier, when viewing the item details page you will have two areas from where you can place your bid, one next to the item details and a second at the bottom of the page.
- To place your bid simply enter the amount you wish to bid e.g. 50.00. Please note no currency symbols are required. The bid will be placed in the auction currency.
- Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the Place Bid button.
- If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you, however if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price you will be invited to make a further bid.
- Should you decide to retract your bid this can be done via the Current Bids section of the members area.
- You can also place a proxy bid, proxy bidding allows you to place your High Bid. At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is 500.00 you can place a proxy bid of 2,000. Should you remain the only bidder you will only pay 500.00. However should the item receive other bids the site will automatically re-bid for you (up to 2,000 in this scenario) to ensure you remain in the lead.
How to Register
Registering is very quick and simple.
To create your account choose the Register link on the header navigational bar or use any of the links available on the home page.
When registering you will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials etc.
Mandatory fields include
Name
City
State/Province/county
Zip/Post Code
Phone Number
Date of Birth (Note: must be entered in the format DDMMYY)
User name & Password
E-Mail address
Confirmation of terms an conditions acceptance
Once registered you will receive E-Mail confirmation.
Email confirmation process is used to avoid fraudulent or spam sign-ups.
Once confirmed you can log onto your Wedbids account.
Should you encounter any registration difficulties please contact us.
Wanted Ads
Wanted ads are simply messages on Wedbids where you can post hard to find items for that special day.
It allows buyers to post items and sellers to respond to buyers with listings.
So if there is that special something that's difficult to find feel FREE to post it.
For further information
contact@wedbids.com.au Advertising on Wedbids
Wedbids provides advertisers with the most trusted environment for users to engage with your products and services.
Wedbids offers various banner advertising options, available on home page or in a rotation ad banner in both home page and categories listed.
Banner Ads rotate on the following pages
Categories
Bridal Gowns & Dresses
Bomboniere, Gifts & Favor
Bridal Shoes
Bridesmaids Dresses
Flower Girl
Flowers & Florist
Bridal Hair & Beauty
Grooms & Menswear
Page boy Weddings
Lingerie & Swimwear
Wedding Jewellery
Stationary & Invitations
Wedding Gifts & Registry Mother of the Bride
Travel & Accommodation
Car & Car Hire
Photography
Properties
Travel Goods
Dj, Bands & Music
Event Hire
Cakes & Caterers
Bachelor(ette) Party
Party & Wedding Planners
Furnish your Home
Weight Management
Accessories
Engagement Accessories
Internet Services
Specialized Services
(Subject to change based on volume)
Banner Ad Agreement- Banner Ads are sold on a year Agreement basis per placement. They are renewable at the end of each Agreement period. A maximum of 10 banner ads are permitted per category. This allows for a minimum 10% rotation rate per category.
Sizes- Only one size is available: 150 x 150 pixels
Coded Banners Size image as above. Client needs to provide code.
Set Up Fee- NO SET UP FEE
Banner Ad Views- Upon request we will provide a monthly report containing views per company.
Payments- All ads must be paid in advance. Agreement must be mailed or faxed with a signed Agreement. Direct deposit or Papal payments are accepted.
Banner Placement Options
BRONZE- 1 Category listing Rotation banner Listed under 1 Main Category
SILVER- 3 Category listing Rotation banner listed under 3 Main Categories
GOLD- Unlimited Category listing Rotation banner listed under all main categories.
Banner Placement Options Price List
BRONZE- $29.00 per/ year
SILVER- $49.00 per/year
GOLD- $99.00 per/year
Wedbids Home Page Advertising Sponsorship
Own all ads or 1 ad on our home page.
Your Logo with a link back to your site will be featured on home page.
Vendors will have their service/s advertised on our Home page with no rotation with other banners what so ever.
HURRY! These places are limited - only a number of sponsorship opportunities available.
Contact our advertising department today for further information on sponsorship packages
banners@wedbids.com.au
How to keep your account Safe
Your Wedbids account contains valuable and personal information.
Using common sense and protecting your information to safeguard your account is important.
Online
1. Always use a password that is difficult to guess. (A combination of letters and numbers)
2. Change your passwords on a regular basis. (Make sure they are all kept in a safe place)
3. Keep your computers anti-span and anti-virus up to date.
4. Never email or send anyone your Wedbids account details or account details.
5. Never open email attachments by recipients you dont know.
Offline
1. Lock and secure all personal information in a lockable filing cabinet or home safe.
2. Contact your financial institute immediately if your cards are lost.
3. Shred all sensitive information - bank statements, credit card statements and never just throw them out.
4. Check all bank and credit card statements.
5. Never carry Pins or passwords in your wallet or on you.
If you feel for any reason a message you receive is fake or may seem suspicious remember never to reply to it or open any attachments. Make sure you never send your personal details to any suspicious emails.
Wedbids will always contact you via site email system or by use of our members announcement board in your members area.
We will never ask you to respond to any generated emails we send. All correspondence is via site.
If you receive any emails pretending to be Wedbids please forward them to fake@wedbids.com.au. We will investigate and send information to appropriate authorities.
This should be used as a guide for keeping your account safe on Wedbids. It is the individuals responsibility to safe guide any online or offline account.
We are not held accountable for any malicious or other acts encountered. Please read terms and conditions guide set by Wedbids.
Our site is secured and stamped with a Geo Trust site.
Thank you
Wedbids Team
Paying my Account
Wedbids only accept payment using a valid Visa and MasterCard, and Direct Deposit through Pay pal.
We do not accept any other methods of payment.
Pay pal is one of the safest and preferred payment options online. Pay pal allows you to send payments quickly and securely using your credit card or bank account.
Pay pal is most accepted because its
- Traceable - track your payment using Pay pal account.
- Payment is immediate.
- You can use your credit card or transfer directly from your bank account.
- Private - nobody can see your account or credit card details.
- Pay pal offers Buyer Protection.
A pay pal account can be easily set up at no charge. Simply go to www.paypal.com
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